深圳在很短时间就从边陲小镇迅速崛起成为一座现代化城市,伴随其发展,新情况、新问题不断出现。如何及时发现带有倾向性、苗头性的问题,迅速有效地应对、化解所出现的矛盾,并为市领导决策提供有参考价值的社情民意,深圳市政府于1987年10月1日建立的“市长专线电话办公室”发挥了积极的作用。 In a short period of time, Shenzhen rapidly emerged as a modern city from the border town. With its development, new situations and problems continued to emerge. How to promptly find the problems with tendentiousness and signs, deal with and resolve the contradictions emerging promptly and effectively, and provide the social and public opinion with reference value for the municipal leaders’ decision-making? The Shenzhen Municipal Government established on October 1, 1987, “Mayor green telephone office” has played a positive role.