当前,医疗矛盾纠纷呈上升趋势,一些医疗纠纷如不及时有效化解,可能引发恶性事件。2012年,上海市医调委全年受理医疗纠纷2812件次,较2011年增加一倍。新形势下,增强医疗纠纷人民调解员素质,提高医疗纠纷调解能力,成为人民调解工作的重要内容。一、医疗纠纷人民调解员应该具备的基本素质 At present, disputes over medical conflicts are on the rise. Some medical disputes, if not resolved promptly and effectively, may lead to vicious incidents. In 2012, Shanghai Medical Commission accepted 2812 medical disputes throughout the year, doubling the 2011 level. Under the new situation, it is an important part of people’s mediation efforts to enhance the quality of people’s mediators for medical disputes and to improve the ability to mediate medical disputes. First, medical dispute mediators should have the basic qualities