随着经济的快速发展,销售的形式朝着多样化发展,销售的内容也呈现出了多样性。电话销售作为近几年来新兴的销售方式,行情火爆,对人员的需求量也较高,促进了学生的就业和经济的向前发展,为我国经济的社会的运行和就业形势的缓解,起到了很大程度上的促进作用。想要成为一个合格的电话销售高手,不仅需要自身综合素质的提升,对客户类型的分类和心理动态的掌握也是必不可少的因素之一。 With the rapid economic development, the diversification of sales forms and the diversification of sales contents. Telephone sales as a new sales mode in recent years, the market hot, the demand for personnel is also higher, and promote the employment of students and the economy forward for the operation of our economy and social employment situation ease, played a To a large extent to promote the role. Want to become a qualified phone sales expert, not only need to improve their overall quality, the classification of customer types and psychological dynamics is also one of the essential factors.