目的了解医院候诊人群药品安全认知现状与自我用药行为及药品知识需求状况。方法对来某医院候诊人员开展药品安全知识自填式问卷调查。结果发放问卷500份,有效问卷495份,药品安全法律法规知识测试合格人数达到61.4%,其中有58.2%的人能正确理解药品不良反应定义,但能正确回答出合理用药要素、安全用药原则的人员只占到48.5%与35.4%;有66.1%的人认为医疗机构普遍存在开大处方和滥用药品;参加过药品安全培训者仅有29.9%,74.3%的人想通过培训获得药品安全信息与教育。在用药行为上,73.9%的人在医生指导下选购药品,75.2%人按医生处方剂量服药。结论候诊人群对药品不良反应认知较高,但对合理用药要素、药品安全用药原则认知偏低。建议建立药品安全知识教育体系,加强医疗机构用药管理,保障群众用药安全。 Objective To understand the status quo of drug safety awareness, self-medication behavior and demand of drug knowledge in hospital waiting-list population. Methods A questionnaire survey of drug safety knowledge was conducted on the waiting list of a hospital. Results A total of 500 questionnaires were distributed and 495 valid questionnaires were issued. The number of qualified drug law knowledge and knowledge testing reached 61.4%. 58.2% of them correctly understood the definition of adverse drug reactions, but correctly answered the principle of rational drug use and safe drug use Accounting for 48.5% and 35.4% respectively; 66.1% think there is widespread prescribing and drug abuse in medical institutions; only 29.9% have participated in drug safety trainers; 74.3% want to obtain drug safety information through training education. In the medication behavior, 73.9% of the people under the guidance of a doctor to buy drugs, 75.2% of people taking the doctor’s prescription dose. Conclusion There is a high cognition of adverse drug reactions in the waiting groups, but the knowledge of rational drug use and drug safety principles is low. It is suggested to establish education system of drug safety knowledge, to strengthen medication administration in medical institutions and to ensure drug safety for the masses.