一、落实法规,把民政信访工作纳入法制化轨道。淄川区民政局以《民政信访工作办法》、《山东省信访处理暂行规定》和《山东省人民群众上访程序》为依据,把人民群众来信、来访纳入法制化管理轨道。并全力加强信访法规的宣传工作,提高广大民政对象的认识,引导群众按程序上访。二 First, the implementation of laws and regulations, the civil petition into the legal system orbit. Zichuan District Civil Affairs Bureau took the Measures for Handling Letters and Visas for Home Affairs, the Interim Provisions on Handling Letters and Visits in Shandong Province and the Procedures for Appealing to People in Shandong Province as the basis, and incorporated the people’s letters and visits into the track of legal management. And efforts to strengthen the propaganda work of letters and visits laws and regulations, raise the general awareness of civil affairs objects, and guide the masses according to the procedure petitions. two