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由程焕文教授主编的《信息资源共享》一书,作为高等学校图书馆学专业教材,在教学实践过程中引起了读者较大的争议。争议的焦点就在于该书提出的第四定理———“用户永远都是正确的”。受本刊编辑部之邀,浙江大学信息资源管理系李超平副教授特就这一命题向叶鹰教授征求意见,并组织学生在课堂上进行了热烈的讨论。现将叶鹰先生及学生们课堂讨论的意见综合起来,形成了这样一个笔谈。正如李超平老师所言,也许这样的讨论不会有结果,但这并不妨碍我们从中获得有益的思索。
The book “Information Resources Sharing” edited by Professor Cheng Huanwen, as a textbook for college library science, has aroused great controversy in the teaching practice. The focus of the controversy lies in the book’s fourth theorem --- “users are always right.” At the invitation of our editorial department, Professor Li Chaoping, an associate professor of information resource management at Zhejiang University, solicited opinions from Professor Ye Ying on this proposition and organized a lively discussion among students in the classroom. Now the opinions of Mr. Ye Ying and the students discussing in class are combined to form such a written discussion. As Professor Li Chaoping said, such discussions may not produce any results, but this does not prevent us from gaining useful thinking.