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一位顾客买了一台落地扇,运回家后毛病百出,他拉着落地扇到维修部整整跑了一个夏天,始终没有修好,眼看保修期限将至,只好给生产厂家写信求助。厂家派出技术人员不远万里前来维修,结果还是没有修好,于是厂家便慷慨地给他换了一台,他受宠若惊,感激不尽,还跑到报社深深感谢一番,厂家也深得广泛赞誉和好评。殊不知,顾客花了钱,本应得到一台合格的落地扇,凭什么还要感激不尽,厂家给顾客带来了说不尽的烦恼,有何颜面受到赞誉和好评? 在急剧变化的市场中,为了推销自己的商品,许多生产厂家和商业部门都推出了加
A customer bought a landing fan, shipped home after the problems, he took the landing fan to the maintenance department ran a full summer, has not been repaired, seeing the warranty period is approaching, had to write to the manufacturer for help. The factory sent technicians to repair thousands of miles away, the result is not repaired, so the manufacturer will generously give him a change, he flattered, grateful, went to the newspaper, deeply grateful to some, the manufacturer also won widespread Praise and praise. As everyone knows, the customer spent money, should have been a fan of landing, why should not be grateful, manufacturers to bring endless troubles to customers, what kind of face by the praise and praise? In a rapidly changing market In order to sell their own products, many manufacturers and commercial departments have introduced Canada