日本商品以其优良的质量,闯关破垒,走向世界。究其原因,全面质量管理可算得上是日本企业的一件法宝。最令欧美人遗憾的是,全面质量管理,本是美国人戴明和一位罗马尼亚裔美国人约瑟夫·朱兰在40多年前首倡的。当时在美国未得用武之地,却被精明的日本人拿去,扎扎实实地施行,从此奠定了日本企业质量革命的基础。两代人过去后,西方企业家眼睁睁地看到松下声震美利坚,东芝现彩欧罗巴,新旧大陆路路都有 Japan’s commodities are breaking through barriers to the world with its excellent quality. The reason is that total quality management can be regarded as a magic weapon for Japanese companies. What most people in Europe and America regret is that total quality management was originally initiated by American Deming and a Romanian-American Joseph Juran more than 40 years ago. At that time, it was not used in the United States, but it was taken by the savvy Japanese and it was implemented in a down-to-earth manner. This has laid the foundation for the Japanese company’s quality revolution. After two generations of the past, Western entrepreneurs watched Panasonic as a shock to the United States, Toshiba is now Europa, and both the old and the new mainland roads