正如冲突在社会体系中无处不在一样,移动通信领域的渠道冲突也是渠道关系中的客观现象,它不可能被消灭和根除,但如果被忽视,则会愈演愈烈。因此,我们应该对渠道冲突的客观存在有足够的认识和必要的准备,积极做好渠道冲突的预防、规避和处理,将其控制在一个适当的、可控范围内,以确保渠道的健康、高效运行。 Just as conflicts are everywhere in the social system, channel conflicts in the field of mobile communications are also objective phenomena in channel relations. They can not be eliminated and eradicated. However, they will intensify if ignored. Therefore, we should have enough understanding and necessary preparation for the objective existence of channel conflict, actively do prevention, evasion and handling of channel conflicts and control it within an appropriate and controllable scope to ensure the channel health, Efficient operation.