论文部分内容阅读
人有时不免要抱怨一下,但要抱怨得聪明而且有效果。詹·斯沃伊15岁的儿子受到校方处分。孩子叙述道:“坐在我后边的孩子打了坐我前边的女孩,那个女孩回过头就冲我大嚷大叫。”那你为什么不向校长助理解释?“我不想打小报告”。儿子说。为了纠正“错案”,斯沃伊给校长助理打了电话,平静地告诉他儿子所说的事情,并问他是否有其儿子打那女孩的证据。那位校长助理马上尖叫起来,似乎斯沃伊就是那位搅乱班级的孩子。这令斯沃伊非常震惊,她只是问了句:“你为什么冲我生气?”校长助理这才平静下来,他们解决了那个问题。詹·斯沃伊发现,在困难的情况
Sometimes people can not help but complain, but to complain smart and effective. Jan Svoy’s 15-year-old son was punished by the school. The child recounted: “The child sitting behind me hits the girl in front of me and the girl shouts at me.” Why do not you explain to the assistant to the principal? “I do not want to make a small report.” Son said. To correct the “wrong case,” Swift called the assistant to the Principal, calmly told what his son said and asked him if he had any evidence of the son’s hitting the girl. The assistant principal immediately screamed, it seems, is the boy who swam the class. This made Svolva very shocked, and she just asked the sentence: “Why are you angry at me?” The assistant to the principal calmed down and they solved the problem. Jan Svoy found out in difficult situations