目的提高手术患者术前访视率和患者满意度。方法按时间段及对等原则将2 180例择期手术患者设为对照组,2356例择期手术患者设为观察组。对照组由负责当天手术的巡回护士或器械护士于术前1d下午自行安排时间访视;观察组由访视专职护士于术前1d负责访视全部手术患者,并将结果汇总通过手术室工作微信群发布,让全科护士共享访视结果。结果观察组成功访视率及患者满意率显著高于对照组(均P<0.01),未发生因工作超时、上夜班造成失访。结论设立专职护士术前访视可有效提高成功访视率和访视质量,从而提高患者满意度。 Objective To improve the surgical patients preoperative visit rate and patient satisfaction. Methods A total of 2 180 patients undergoing elective surgery were enrolled in the control group according to the time period and the reciprocity principle, and 2356 patients undergoing elective surgery were selected as the observation group. In the control group, the tour nurses or equipment nurses who were in charge of the operation on the same day arranged the time for self-operation on the first day before operation. The observation team was in charge of visiting all the operative patients 1d preoperatively by the visiting full-time nurse and the results were summarized through the operating room WeChat Group release, so that nurses sharing the results of visits. Results The successful observation rate and patient satisfaction rate in the observation group were significantly higher than those in the control group (all P <0.01). There was no missed follow-up due to work overtime and night shift. Conclusion The establishment of full-time nurses preoperative visit can effectively improve the success rate of visits and quality of visits, thereby enhancing patient satisfaction.