求助者因不满意自我体貌形象而产生烦恼、焦虑情绪导致无法学习而前来求助,咨询师在了解了求助者基本情况之后,结合所收集到的求助者临床资料和心理测验结果,诊断求助者的问题为一般心理问题。咨询师用真诚、共情和来访者建立良好的咨询关系,帮助来访者发掘自己的力量。然后,主要采用认知疗法,改变求助者的不合理信念和错误思维方式,帮助求助者放松训练,缓解消极情绪。经过咨询,较好地实现了咨询的近期目标和远期目标,帮助求助者发展起自我修复的能力和信心。 Helpdesk because they are not satisfied with the appearance of self-image annoyance, anxiety led to unable to learn and come to seek help, counselors in understanding the basic situation for those who seek help, combined with the clinical data collected and psychological test results, diagnosis of those who seek help The problem is the general psychological problem. Consultants use sincerity, empathy and visitors to establish good consulting relationships to help visitors explore their own strengths. Then, we mainly use cognitive therapy to change the unreasonable beliefs and the wrong way of thinking of the help seekers, and help the help seekers relax their training and ease the negative emotions. After consultation, the short-term consultation objectives and long-term goals have been well achieved, helping callers to develop their own self-repair ability and confidence.