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目的探讨应用六西格玛管理法加强传染病疫情报告管理,提高报告率、及时率和准确率。方法根据六西格玛的DMAIC五步法(定义、测量、分析、改进、控制)对传染病疫情报告进行全面管理,分析影响因素,找出缺陷关键点,制定控制措施。结果应用六西格玛管理法后,疫情报告管理能力明显提高,报告率、及时率、准确率明显提高。结论应用六西格玛管理法能有效提高疫情报告管理工作质量与效率。
Objective To explore the application of six sigma management method to strengthen the management of the epidemic situation of infectious diseases and improve the reporting rate, timely rate and accuracy. Methods The Six Sigma DMAIC five-step method (definition, measurement, analysis, improvement and control) was used to comprehensively manage the epidemic report of infectious diseases, analyze the influencing factors, identify the key points of defects and make control measures. Results Applying the Six Sigma method, the capability of reporting and managing epidemic situation significantly improved, and the reporting rate, timely rate and accuracy rate improved significantly. Conclusion The application of Six Sigma can effectively improve the quality and efficiency of epidemic reporting management.