英国泰奥克萨德集团董事长皮茨根据自己多年的实践和研究认为,要有效地调动职员的积极性,应将所有职员按其工作性质进行分类,然后按照不同类别采取不同措施。一、基层工作人员(包括车间生产工人和基层管理人员)。这部分职员人数众多,工作内容比较固定和具体。要调动他们的积极性,使他们有效地完成自己的任务,主要采取四种措施:(一)给他们规定明确的目标,提供做好工作所必需的物质条件,并有一套评价工作的标准。(二)加强培训,提高他们的业务能力和对自己本职工作意义的认识,使之能自觉地共同完成企业的经营目标。(三)让他们参与管理,这样既可锻炼干部,又可使他们不致感到被置之事外。但要注意,参与管理的内容应限于他们的工作范围之内。(四)实行合理的工资福利制度,保证他们的经济收入,这对于调动基层工作人员的积极性是至关重要的。二、中层管理人员。这些人负责实现比较长期的目标,要为下属职员及基层管理人员制定目标,包括成本、效益和产量等方 According to his own years of practice and research, Pitts, chairman of Theox Group in the United Kingdom, believes that in order to effectively mobilize the enthusiasm of the staff, all staff should be classified according to the nature of their work, and then take different measures according to different categories. I. Grassroots workers (including workshop production workers and grassroots management personnel). This part of the staff is large in number and the work content is relatively fixed and specific. To mobilize their enthusiasm and enable them to effectively complete their tasks, they mainly adopt four kinds of measures: (1) To provide them with clear goals, to provide the necessary material conditions for doing a good job, and to have a set of standards for evaluation work. (b) Strengthen training, improve their business capabilities and their understanding of the significance of their own work, so that they can consciously work together to complete the company’s business objectives. (3) Let them participate in management, so that they can exercise their cadres, but they can also prevent them from feeling that they have been set aside. However, it should be noted that the content of participation in management should be limited to their scope of work. (4) Implementing a reasonable wage and welfare system to ensure their economic income is crucial for mobilizing the enthusiasm of grassroots workers. Second, middle managers. These people are responsible for achieving longer-term goals. They must set targets for subordinate staff and grassroots management personnel, including costs, benefits, and output.