ISO9001:2000标准明确提出,“本标准鼓励在建立、实施质量管理体系以及改进其有效性时采用过程方法,通过满足顾客要求,增强顾客满意。”实施“过程方法……需要从增值的角度考虑全过程”。系统地使用过程方法是组织建立、实施高效质量管理体系的根本方法。而促进组织持续改进则是ISO9000标准的核心目的。笔者研究后认为,组织要 The ISO9001: 2000 standard clearly states: “This standard encourages the adoption of process approaches in establishing and implementing a quality management system and improving its effectiveness, and by enhancing customer satisfaction by satisfying customer requirements.” The “implementation” process approach ... needs to be improved from value added Consideration of the whole process ". Systematic use of process methods is the fundamental way to establish and implement an efficient quality management system. And promote the continuous improvement of the organization is the core purpose of the ISO9000 standard. After I study, the organization wants