论文部分内容阅读
电信行业是国民经济基础性、先导性、战略性产业,更是一个服务性行业。电信行业发展的根本目的,就是服务经济发展、服务民生改善、服务社会和谐。经济新常态下,基础电信企业、互联网企业等多类市场主体的跨界融合和充分竞争,不断激发用户多样化、个性化的信息需求,我们必须树立以质取胜的理念,强化服务内容、服务手段、服务体系的创新,做好业务与用户需求之间的衔接,为用户提供更加优质的服务。
The telecom industry is a basic, leading and strategic industry in the national economy and a service industry. The fundamental purpose of the development of the telecommunications industry is to serve the economic development, improve people’s livelihood and serve the social harmony. Under the new economic normal, cross-border integration and full competition among various types of market entities such as basic telecom companies and Internet companies continue to inspire diversified and personalized information needs of users. We must establish the concept of winning by quality, strengthen service contents and services Means, innovation of service system, make the connection between business and user’s needs, and provide users with more high-quality service.