祁阳县1992年3月开始在黎家坪区供销社实行公有民营,随后陆续在全县国合商业企业全面推行.两年的实践表明,国合商业公有民营好处多.1、服务质量提高,服务态度改善.实行民营以前,职工把提高服务质量、改善服务态度看作企业的事,与己无关,对待顾客“冷、硬、顶”,对清洁卫生、陈列整理商品敷衍塞责.其根由就是门店、柜组的生意好不好与自己的切身利益关系不大.民营后,一流的服务态度、清洁美观的店容店貌成了职工的奋斗目标.95%以上的门店、柜组窗明几净,商品陈列井然有序,琳琅满目;70%的门店柜组进行了不同程度的装修.基层供销社民营门店基本上做到了随到随卖,门随顾客开.服务质量提高了,真正做到了 In March 1992, Shuyang County began to implement public ownership in the supply and marketing cooperatives in the Lijiaping District, and then successively implemented a full-scale commercial enterprise in the county’s Kuohe. Two-year practice has shown that Guohe Commerce has many advantages in public ownership of private businesses, and the quality of service is improved. Improve service attitude. Prior to the implementation of private management, employees considered improving the service quality and improving service attitude as a matter of business. They had nothing to do with themselves. They treated customers as “cold, hard, and top”, and were responsible for sanitation, display, and merchandising. The business of the store and cabinet group is not related to their immediate interests. After the private operation, the first-class service attitude and the clean and beautiful shop appearance have become the goal of the employees. More than 95% of the stores and cabinets are clear and clean. The exhibitions are organized and orderly, and 70% of the store counters have been renovated to varying degrees. The grassroots supply and marketing cooperatives’ private stores have basically arrived at the same time. The doors have opened with the customers. The quality of service has improved, and it has truly achieved