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对于摄影,王培华绝对是个外行,但就是这个外行,却在短短的4年时间里,把一个叫做“星光贝贝”的儿童影楼做成济南乃至全行业知名的摄影品牌。在济南,“星光贝贝”去年营业额达800万元,目前加盟店200余家。但真正令大家佩服的,是王培华经营企业的大胆承诺。“星光贝贝”开业不久,他就提出了包括“顾客投诉一次赔偿200元、拍摄满意再付款、延误取片赔偿、定单后无条件退款”等在内的8项承诺,这种大胆承诺,创行业之先河,不仅使“星光贝贝”在服务上走在了行业前列,也带动了整个行业在诚信经营的路上一并争先。
For photography, Wang Peihua is definitely a layman, but it is the layman, but in just four years, a children’s studio called “Star Beibei” made Jinan and the industry-renowned photography brand. In Jinan, “Star Babe ” last year turnover of 8 million yuan, more than 200 franchise stores. But what really makes everyone admire is the bold promise of running a business by Wang Peihua. Shortly after the opening of Starbucks, he made a total of eight commitments including “Customer Complaints a compensation of 200 yuan, making satisfactory re-payment after filming, compensation for delays, compensation for unconditional refunds after orders”, etc. A bold commitment to create a precedent for the industry, not only to “Star Babe ” in the service walk in the forefront of the industry, but also led the entire industry in the path of integrity management together.