医院病案室应如何主动为用户服务,是一个值得大家努力实践的课题。据了解,有不少病案管理人员对主动服务的形式还缺乏足够的了解,也就没能充分开展主动服务,使病案室的应有作用受到影响。近几年来,我院做了一些努力,取得一定效果。为此,就主动服务工作的作用和形式谈点意见。与大家共同探讨。 How the hospital’s medical record room should take the initiative to serve the users is a topic worthy of everyone’s efforts. It is understood that many medical record managers lack sufficient understanding of the forms of active services and have not been able to fully develop active services so that the due role of the medical record room is affected. In recent years, our institute has made some efforts and achieved certain results. To this end, talk about the role and form of active service work. Discuss with everyone.