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日前,中国电信四川公司(以下简称“四川电信”)报送的《建立应对重特大自然灾害通信保障全响应体系》获得2013年度工信部通信类创新成果三等奖。这是四川电信在2008年“5·12汶川特大地震”和2013年“4·20芦山特大地震”等多次通信抢险救灾保障实践工作的基础上,认真总结经验、思考分析教训的成果。体系总体概要重特大自然灾害通信保障全响应体系由六个子体系构成,即快速响应的应急抢险体系、组织有序的后勤保障体系、关怀客户的服务保障体系、以人为
Recently, China Telecom Sichuan Corporation (hereinafter referred to as “Sichuan Telecom ”) submitted “to establish response to major natural disasters, communications security system” won the 2013 Ministry of communications industry innovation third prize. This is based on the practice of many communications emergency rescue and relief work such as the “5.12 Wenchuan Earthquake” in 2008 and the “4.20 Lushan Earthquake” held in 2013 by Sichuan Telecom, earnestly summing up experience, thinking and analyzing lessons The result. General overview of system Major disaster relief system of communication The full response system of communication consists of six sub-systems, namely the rapid response emergency rescue system, the organized logistics support system and the customer care service guarantee system.