接手民心网政民互动回应平台工作以来,接触到了很多平时看不见、听不到的人和事,在处理这些群众的诉求问题的过程中,我也逐渐学会了用换位思考的方式去处理问题,这为我今后更好地做好劳动人事争议调解仲裁工作积累了更加丰富的工作经验。在与平台上群众的互动中,我发现不能单纯地用仲裁工作的法律思维来解答群众提出的诉求,如“按照《劳动争议调解 Taking over the interaction between the people and the government, the interactive response platform for political and political people has come into contact with many people and events that can not be seen or heard in ordinary times. In the course of handling the appeals of these masses, I gradually learned to deal with the issue of empathy This has accumulated a wealth of work experience for the better handling of mediation and mediation of labor and personnel disputes in the future. In the interaction with the masses on the platform, I found that the legal appeal of the arbitration can not be used to answer the appeals raised by the masses. For example, ”according to" labor dispute mediation