提高服务质量　搞好服务标准化前不久，召开的第２７界世界标准日纪念会引起了社会各界广泛重视，国家技术监督局局长李传卿就提高服务质量发表了讲话。他指出：提高服务质量的关键是搞好服务标准化工作，国家技术监督局将继续把服务标准作为我国今后标准化工作的重点领域... Improve Service Quality Not long ago, the 27th World Standards Day Commemorative Conference held in commemoration of the standardization of services attracted widespread attention from all walks of life. Li Chuanqing, director of the State Bureau of Technical Supervision, delivered a speech on improving service quality. He pointed out that the key to improving service quality is to do a good job in service standardization, and the State Bureau of Technical Supervision will continue to regard service standards as the key areas for future standardization in China...