不管上司的问话是哪一种意思,秘书都必须准确把握上司说话时的意图和感情,才能作出恰当的回答。第一,读懂上司。要想与上司建立互信关系,第一步就是正确识别上司的感情。每个人的行为都会受到自己感情的影响,而感情往往会通过面部表情反映出来。要了解上司的感情处于什么状态,就要读懂上司的表情。虽然有些上司会掩饰自 No matter what the meaning of the boss's questioning, the secretary must accurately grasp the intention and feelings of the boss when speaking, in order to make an appropriate answer. First, read the boss. To establish mutual trust with your boss, the first step is to correctly identify your boss's feelings. Everyone's behavior will be affected by their own feelings, and feelings are often reflected through facial expressions. To understand the feelings of the boss in what state, we must understand the boss's expression. Although some bosses hide themselves