去医院看一趟急诊回来,抱怨“急诊不急”的患者恐怕不在少数。听着病人发出这样的牢骚,医院的急诊室其实也有着一肚子的委屈。这也容易理解,急诊室的医生护士们从来都是一天到晚急三火四地忙这跑那,难得有闲下来的时候。显然,把“急诊不急”只是简单归罪为医护人员的不敬业、不勤奋是有失偏颇的,某些工作流程设计上的不甚科学合理或许才是根本原因。 Going to the hospital to see an emergency return, complaining that “impatient” is not a small number of patients. Listening to the patient’s complaints, the hospital’s emergency room actually has a grievance. It is also easy to understand that the doctors and nurses in the emergency room are always in a hurry to get up and running all day and night. It’s rare to have time for leisure. Obviously, it is simply a matter of simply imposing an “emergency emergency” on the part of the medical staff who is not dedicated and not diligent. Some scientific and rational design of workflow may be the root cause.