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集体信访是社会转型期社会矛盾凸现的必然结果,法与政策的矛盾或缺位、政府工作中的问题、对信访机构职能的认识不到位、信访体制机制的多重矛盾等都是引发集体信访的原因。预防和有效处理集体信访,应当提高决策质量、健全利益协调机制、创新信访工作体制机制和工作方法、加强制度建设。
Collective petitions are the inevitable result of social contradictions in the transitional period of society, the contradictions or absences of law and policy, the problems in government work, the lack of understanding of the functions of petitioners and petitions agencies, the multiple contradictions in petitioning system and mechanism, the reason. To prevent and effectively handle collective petitions, the quality of decision-making should be improved, the coordination mechanism of interests should be improved, the institutional mechanisms and work methods of petition letters and visits should be innovated, and system construction should be strengthened.