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目的 了解当前广州市需要心理咨询服务人群的特征及需要解决的主要问题。方法 选取 2 0 0 0年 1 2月至 2 0 0 1年1 1月广州市电话心理咨询者的资料共 3 1 43例进行抽样分析。结果 常见的求询问题为恋爱婚姻中的心理问题、情境性心理适应不良、心理障碍、发展性咨询、性问题、健康问题等。不同性别、年龄、婚姻状况及文化程度的求询者求询问题有所不同。结论 广州市电话心理咨询求询者的一般特征与其它地区基本相同 ,不受地域的影响 ;其服务领域应以非精神疾病为主 ,是门诊心理咨询的有益补充
Objective To understand the characteristics of the current need of psychological counseling service in Guangzhou and the main problems to be solved. Methods A total of 3143 samples of telephone counselors in Guangzhou from January 2001 to January 2011 were selected for sampling analysis. The results of the common query questions for the psychological problems in love marriage, situational psychological maladjustment, psychological disorders, developmental counseling, sexual problems, health problems. Inquiries from different sexes, ages, marital status and educational attainment are different. Conclusion The general characteristics of telephone counseling in Guangzhou are basically the same as those in other regions, and are not affected by geographical areas. The service areas should be mainly non-mental diseases, which is a useful supplement for outpatient psychological counseling