上海市交警总队道路交通执法管理与市民群众的工作生活密切相关,随着群众法治意识、权利意识不断增强,以及社会监督、舆论监督力度持续加大,群众对进一步推进道路交通执法管理等诉求日益增多,信访投诉时有发生。主要表现如下:在道路一线执法管理中存在民警用语不规范、态度不文明、方法简单、选择性执法等问题;在交通管理部门依 Shanghai Traffic Police Corps of law enforcement management of road traffic is closely related to people’s work and life, with the masses awareness of law and order, increasing awareness of the rights and social supervision, supervision of public opinion continued to increase, the masses of the road to further promote road traffic law enforcement and management increasingly demanding Increase, petition complaints have occurred. The main performance is as follows: There are some problems in the first-line enforcement of road management, such as the non-standard of civilian police terms, the uncivilized attitude, the simple method and the selective enforcement of law. In the traffic management department,