本文通过对高校图书馆参考咨询服务现状的分析,认为目前高校图书馆普遍存在资源利用不足的情况。为改变这一情况,参考咨询服务的内容与方式都需要进行创新与深化,具体措施可以从加强信息素养教育,建设特色数据库,开展知识服务以及采用基IC模式或IC2模式的参考咨询服务方式来考虑。 This article through the analysis of the status quo of the reference service of university library, thinks that the university library generally has the situation of the insufficient use of resources. In order to change this situation, the contents and methods of reference services need to be innovated and deepened. Specific measures can be taken from strengthening information literacy education, constructing characteristic databases, developing knowledge services, and using reference ICs or IC2 mode reference services consider.