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加错油、油品质量数量出现问题……面对层出不穷的投诉,油品销售企业要沉着应对、及时处理,有则认错改正,无则据理力争。现在人们的维权意识越来越强,维权渠道越来越多。这是社会进步的表现,也是促使社会进一步发展的动力之一。对成品油销售企业来说,油与电一样,几乎每人每时每刻都在直接或间接地使用它,包括油品质量在内的企业经营行为,直接影响着客户的利益、工作效率,甚至是生命安全。因此,成品油销售企业面临的投诉很多。
Plus the wrong oil, oil quality and quantity problems ... Faced with an endless stream of complaints, oil sales companies should calmly deal with, and promptly deal with, then the wrong to correct, there is no reason to argue. Nowadays, people’s consciousness of safeguarding their rights is getting stronger and stronger, and their rights protection channels are getting more and more. This is a manifestation of social progress and one of the motivations for further social development. For oil product sales companies, like oil, almost every person uses it directly or indirectly at all times. The business operations, including the quality of oil products, directly affect the interests of customers, work efficiency, Even life is safe. Therefore, the sales of oil products companies face many complaints.