本文针对当前各类商场、专卖店、大卖场、大药房、私人夫妻店营业员因普遍缺乏工作技巧,过分热情或过分冷淡,吓跑顾客,或者令顾客心情不悦从而影响商品成交甚至商品成交失败这一现象而提出了营业员工作的新思路、新方法,新途径。希望能对广大营业员有所启发,有所帮助,能起抛砖引玉之效。 This article aims at the current various types of shopping malls, stores, supermarkets, pharmacies, private couples store sales staff because of the general lack of work skills, overheating or overly frigid, scare customers, or make customers feel unhappy and thus affect the turnover of goods or even the failure of commodity transactions which A phenomenon put forward the new ideas, new methods, new ways to salesperson work. Hope that the majority of salespeople have been inspired, helpful, can play a valuable role.