本刊1996年第8期卷首语（从“倒逼成本”到“倒逼质量”》一文曾提出了“倒逼质量”的概念：依据“下道工序是用户”的市场理念，将用户对企业产品（或服务）的质量需求按工艺规程层层分解、落实到企业内部各部门、各班组、各环节，倒逼到制造这件产品的每一道工序上。对上道工 In the first volume of the volume of the book (from “Forcing the Cost” to “Forcing Quality”), the concept of “Forcing Quality” was put forward: based on the market concept that “the next process is the user”, the user will The quality requirements of the company’s products (or services) are broken down according to the process rules and implemented in each department, every team, and every link in the company, and they are forced into each process of manufacturing this product.