“统计技术”是质量体系保证模式中的最后一个要素,虽然是最后一个,但和其他要素一样重要。世界上大多数发达国家都经历了3个发展阶段,而我国由于历史上的原因,跳过了统计的质量管理阶段,直接进入全面质量管理阶段,所以许多企业在建立质量体系时,感到“统计技术”是个陌生的领域,对统计技术在质量管理体系中的作用也不十分明了。在编写质量手册和程序文件时,往往只是套用标准中的一些字句,或是罗 “Statistics ” is the last element of the quality system assurance model, albeit the last one, but as important as the other elements. Most developed countries in the world have gone through three stages of development. However, due to historical reasons, our country skipped the stage of statistical quality management and entered the stage of total quality management directly. Therefore, many enterprises feel that when establishing a quality system, Statistical Technology "is a strange field, the role of statistical techniques in the quality management system is not very clear. In the preparation of quality manuals and program files, often just apply some of the standard sentence, or Luo