去年元月份的一天,我所供职的文华大酒店住进了一位年轻的港商。据酒店经理说,他是从香港来内地投资办厂的,正在与一家单位洽谈合作事项,因此,要求我们一定不能怠慢了这位贵客,争取以一流服务质量让他满意,尽量为家乡留住这位客商。 One day in January of last year, the Mandarin Hotel where I worked was admitted to a young Hong Kong businessman. According to the hotel manager, he is from Hong Kong to invest and set up factories in the Mainland, is working with a unit to discuss cooperation matters, therefore, we must not neglect this guest, strive to first-class quality of service to his satisfaction, as far as possible for the hometown to retain This merchant.