北欧的挪威是世界上最富裕的国家之一,国土境内同时拥有石油和峡湾,500万人口过着富足的生活。挪威的公共交通便捷,交通文明度高,交通当局更注重人本管理,以乘客为中心,不断提供人性化、个性化、精细化的服务。无论是出行前的帮助,还是乘行后的乘客建议投诉都及时处理,为公共交通的稳定发展铺平了道路。 Nordic Norway is one of the richest countries in the world. It has both oil and fjord in its territory and 5 million people live an affluent life. Norway’s public transportation is convenient and the transportation is highly civilized. The transport authorities pay more attention to human-centered management and passenger-centered management to continuously provide humanized, personalized and refined services. Whether it is before the trip to help, or passengers traveling after the proposed complaints are promptly handled, paving the way for the steady development of public transport.