三十年前“日本制造”一词是劣等产品。现在“日本制造”是质量可靠的产品。日本产品质量是怎样提高的?美国质量管理专家朱兰认为: 一是在职工中大力开展质量培训;二是重视分年度的质量改进计划;三是强化企业高层次管理者对质量活动的领导。在日本召开国际质量会议,日方企业都是董事长、总经理等人员参加。 Thirty years ago, the word “made in Japan” was inferior. Now “Made in Japan” is a reliable product. How does the quality of Japanese products improve? According to Zhu Lan, an expert in quality management in the US: First, quality training is vigorously carried out among employees; second, quality improvement plans of the year are emphasized; and third, leadership of high-level managers of companies in quality activities is strengthened. In Japan, an international quality conference is held, and Japanese companies are the chairman and general manager.