1990年,美国管理学教授伊恩·米特罗夫(IanMitroff)在与人合著的名为《我们如此巨大,任何坏事情都不可能发生在我们身上》的书中写道:人们应对危机的方式给我们提供了一个探视他们内心世界的窗口。最近,跨国公司在中国危机层出不断,各家公司在应对中的表现也不尽相同,但总的来 In 1990, Ian Mitroff, a professor of management studies in the United States, wrote in a book entitled “We are so huge that no bad thing can happen to us”: People Meeting the Crisis Provides us with a window to their inner world. Recently, multinational corporations have been constantly experiencing crises in China and various companies have not responded differently. However, in general,