今年10月,中国机电设备总公司召开了全国机电公司经理会议。这次会议和今年以来机电公司系统优质服务活动都受到了部领导的充分肯定和与会代表的好评。本刊将陆续选登领导同志的讲话和一些优质服务典型经验材料,以推动物资系统优质服务活动的进一步开展。本文是鞠树昌总经理作的大会主题报告摘要。 In October this year, China Electromechanical Equipment Corporation held a meeting of managers of the national electromechanical companies. The meeting and the quality service activities of the electromechanical companies this year have been fully affirmed by the leaders and praised by the delegates. The journal will successively elect leading comrades’ speeches and some typical experience materials for quality services in order to promote the further development of the quality system of materials and services. This article is a summary of the theme report of the general manager of Shu Shuchang.