近年 ,医疗纠纷的发生率居高不下 ,引起了医院管理者的高度重视。然而 ,医疗纠纷的解决一直在探索中 ,没有寻求到一个比较好的途径。笔者认为 ,导致医疗纠纷的原因是相当复杂的 ,必须对具体情况作具体分析 ,力求达到医患之间的相互理解 ,既能够使患者及家人感到满意 ,又能保证 In recent years, the high incidence of medical disputes has aroused great attention of hospital managers. However, the resolution of medical disputes has been explored, did not seek a better way. The author believes that the reasons leading to medical disputes is quite complex, we must make specific analysis of specific circumstances, and strive to achieve mutual understanding between doctors and patients, both to patients and their families can feel satisfied, but also to ensure