“文明语从开始推广至今,为我行蓬勃发展起到重要的作用,相应地也带来了可观的经济效益,取得了骄人的成绩,得到社会的认可。但对“文明用语”,从认识到实践,一些人在思想上仍存在几种误区,不能根本地把握“文明用语”的实质,达不到预 “Civilized language has been promoting since the beginning of the year and has played an important role for the vigorous development of the Bank. Correspondingly, it has also brought considerable economic benefits, achieved remarkable achievements and gained social recognition. However, for” civilized language “, Recognizing the practice, some people still have several misunderstandings in their thinking. They can not fundamentally grasp the essence of ”civilized language"