随着产量的增长,国家技术监督局和中国消费者协会等主管部门,受理的汽车用户质量投诉也明显增多。此现象除表明用户的自我保护意识在不断增强外,从投诉反映的情况看,一些厂家的产品质量和服务态度确实也存在一定问题,其中尤以中小企业和改装厂较为突出。 With the increase of output, the quality complaints of automobile users accepted by the competent departments such as the State Bureau of Technical Supervision and the Chinese Consumers Association have also increased significantly. In addition to this phenomenon indicates that the user’s awareness of self-protection is growing, the complaints reflected from the situation, some manufacturers of product quality and service attitude there are indeed some problems, especially in small and medium-sized enterprises and modified factory more prominent.