论文部分内容阅读
关键问题将是如何继续引导并创造客户体验提前预见移动消费者快速变化的用户习惯是德勤全球科技、传媒和电信业务的一大基石。为此在过去五年里德勤开展了广泛的网上调研,旨在揭示推动全球移动市场发展的关键趋势。此次调研由一家独立研究公司承办,重点关注消费者的行为、趋势,以及对各类无线移动产品和服务的看法。除了探究发达与新兴市场的对比结果以及重要洞
Key Issues Will Be How to Continue to Lead and Create a Customer Experience User habits that anticipate the fast-changing consumer movement of mobile consumers are a cornerstone of Deloitte’s worldwide technology, media and telecommunications business. To this end, Deloitte has conducted extensive online research over the past five years to unveil the key trends driving the global mobile market. The research, conducted by an independent research firm, focuses on consumer behavior, trends, and perceptions of various types of wireless mobile products and services. In addition to exploring the contrast between developed and emerging markets and important holes