泸西县档案局坚持以“惠民、便民、利民”为着力点,大力推行“四零”档案接待利用服务,着力优化工作作风,努力提升档案公信度和群众满意度。一是首问有责“零推托”。实行一次性告知制度,对申请查阅利用档案当事人所需材料一次告知清楚,做到有问必答、有档必查、有证必出。对上门办事及咨询的群众,主动询问、主动引导,以礼 Luxi County Archives insisted on “Huimin, convenience, Limin ” as the focal point, vigorously promote “40 ” file reception and use of services, efforts to optimize the work style, and strive to enhance file credibility and mass satisfaction. First, the first question is responsible for “zero dodge care.” The implementation of one-time notification system, the application for access to the files required by the parties to use a clear information, be sure to answer questions, a file must check, a certificate will be issued. On the door and advisory services to the masses, take the initiative to ask, take the initiative to guide, etiquette