我们学习麦德隆、家乐福的做法,在用料方面设立文华标准,这个标准要高于厂家的标准我觉得销售没有捷径,只能一步一个脚印地做。对于销售流程,要反复强调,不断强化告知,监督,让服务理念根植于每个员工心中。同时实行人性化管理,多沟通,多引导。外人都说文华会多。我们每天有晨会、夕会。晨会一般控制在10分钟。夕 We learn from Medellin, Carrefour practices, the use of materials in the establishment of Mandarin standards, the standard is higher than the manufacturers standards I think there is no shortcut to sales, only step by step to do. For the sales process, we must repeatedly stressed that constantly strengthen the notification, supervision, service philosophy rooted in the hearts of each employee. At the same time the implementation of humane management, more communication and more guidance. Foreign people say Mandarin will be more. We have morning meeting, evening meeting. Morning session generally controlled at 10 minutes. Xi