近年来,随着城市化或城镇化的推进,越来越多的人成为住宅小区的居民。伴随着这一生活方式的转变,人们对家居生活的安全性、舒适性和便利性提出了更高的要求。同时,小区物业作为小区服务的提供方,随着小区住宅的不断扩张,其传统的服务方式已不适用现代管理快捷、方便、安全的需求。其次,住宅小区的特点是 In recent years, with the promotion of urbanization or urbanization, more and more people have become residents of residential quarters. With the change of lifestyles, people put forward higher requirements on the safety, comfort and convenience of home life. At the same time, residential property as a provider of residential services, with residential residential expansion, the traditional way of service is not applicable to the modern management of fast, convenient and safe needs. Second, the characteristics of residential area is