当前面对企业经营机制的转换,要求企业秘书工作的服务功能必须是全面的。而实际工作中,主动为基层服务则比较欠缺,特别是在服务态度、服务范围、服务方法等方面,都还存在不少问题。对此应及早研究对策,加以调整,以做好企业秘书工作。一、当前服务基层存在的主要问题。1.偏于服务领导,疏于服务基层。办公室作为领导的参谋助手,服务领导是其重要职责,为领导的工作提供方便是无可非议的。但是,有的办公室人员,只顾揣 The current face of the conversion of business operations, business services required to work as a secretary must be comprehensive. However, in actual work, there are still many problems in taking the initiative to provide grass-roots services, especially in terms of service attitude, service scope and service methods. In this regard, we should study countermeasures as soon as possible and make adjustments so that we can do a good job as a business secretary. First, the main problems of the current service grassroots. 1 partial to service leadership, neglect service grassroots. Office as a leading staff assistant, service leadership is its important responsibility, to provide leadership for the work is beyond reproach. However, some office workers, only care about