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不久前,一名职工家属气呼呼来到我办公室,反映自己丈夫受伤住院期间护理费计算标准的问题。这名家属性格泼辣,对我说了很多过激的话。这事本不归我管,但她找到我就是对我的信任。我给她倒了一杯水,听完她的诉说,通知她丈夫所在单位的经营负责人来到我办公室,打印了企业关于工伤职工护理费方面的文件,耐心细致地讲政策和疏导思想。把这名家属的思想做通时,已临近午饭时间,考虑到这名家属从三十多公里的乡下赶来,我向单位职工食堂订了
Not long ago, a worker’s family member came to my office in an angry tone, reflecting the calculation of the standard of care while her husband was injured and hospitalized. The family members are very outgoing and told me a lot of excuse. This matter does not belong to me, but she found me is my trust. I gave her a glass of water, and after hearing her, I informed her husband that the head of the unit where he came was coming to my office, printed out the company’s documents on the workers’ care costs, and patiently and meticulously talked about policies and thoughts. When this family member’s thinking was done, it was near lunch time. Taking into account that this family member came from the countryside of more than 30 kilometers, I made a reservation to the staff and workers of the unit