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基于163个离岸信息技术外包项目,以分层回归与聚类分析相结合的方式,探讨了中国离岸信息技术外包产业中任务不确定性与外部流程整合对项目绩效的作用机制。研究结果表明,二者对项目绩效既存在单独作用,又存在共同作用。并由此期望通过对三者关系的认知,为中国接包方企业的经营实践提供更为明确的思路。
Based on the 163 offshore information technology outsourcing projects, this paper explores the mechanism of task uncertainty and external process integration in China’s offshore information technology outsourcing industry on project performance through a combination of hierarchical regression and cluster analysis. The results show that both have a separate effect on project performance, but also play a joint role. Therefore, it is hoped that through the cognition of the three relations, we can provide a clearer idea for the operation practice of the Chinese outsourcing enterprises.