张先生准备为自己的家用电脑配一台扫描仪，凭着自己的经验，张先生认为扫描仪技术相对简单，各品牌产品质量技术相去无几，因此把售后服务承诺作为选择的主要依据，挑中了一家美国著名品牌。没想到，这台扫描仪到家后大小毛病不断，一年下来竟然维修了五六次，厂商的服务态度? Mr. Zhang is ready to own a home computer with a scanner, with his own experience, Mr. Zhang believes that the scanner technology is relatively simple, the brand of product quality technology is almost the same, so the after-sales service commitment as the main basis for the selection, pick A famous American brand. Unexpectedly, the size of the scanner home after the continuous problems, even a year down the maintenance of the five or six times, the manufacturer’s service attitude?