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质量信息管理系统是一个由人、计算机等组成的系统,它能实测企业的各种运行情况,并利用过去的数据预测未来,从全局出发辅助企业进行决策,同时利用信息控制企业行为,帮助企业实现其规划目标。可见,如果我们把质量体系组织结构比作质量体系骨架的话,那么,质量信息管理就是附着在质量体系骨架上的神经,企业可以通过质量信息反馈系统对异常信息的反馈和处理,来进行动态控制,使各项质量活动和产品处于受控状态,并为企业上层制定质量决策提供依据。
The quality information management system is a system composed of people and computers. It can measure various operating conditions of the company, and use the past data to predict the future. It helps the company to make decisions from the overall situation. At the same time, it uses information to control corporate behavior and helps enterprises. To achieve its planning goals. It can be seen that if we compare the quality system organization structure with the quality system skeleton, then quality information management is the nerve attached to the quality system skeleton. Enterprises can dynamically control the feedback and processing of abnormal information through the quality information feedback system. , to make all quality activities and products in a controlled state, and provide the basis for the company to make quality decisions.