事由 海尔“小神童”系列洗衣机,身段玲珑,省水省电,上市以来,广受消费者钟爱。去年初夏,笔者有感于经常换洗薄衣短衫的需要,将一台2.8升的全自动“小小神童”领回了家。随后发生的,是一连串让人欣慰的故事:回访的电话温暖人心;神童的勤奋令人赞叹;及时的检修让人宽慰;每次检修后再次电访使人倍感亲切……。这一切,无不令人由衷佩服海尔的品质与服务。岂料,一件小事故,竟动摇了笔 As a result of Haier “prodigy” series of washing machines, exquisite body, water saving, since listing, widely loved by consumers. Early summer of last year, I felt the need to change the blouse regularly and bring a 2.8-liter fully automatic “little prodigy” back home. What followed was a series of reassuring stories: the warmth of the call on return visits; the diligence of the prodigy; the relief from timely repairs; and the renewed interview after each overhaul. All this, all of which make us sincerely admire Haier's quality and service. Unexpectedly, a minor accident, actually shaken the pen